Customer Reviews & Testimonials
Hear what our customers think about us!
Every aspect of my experience rates exellent. Everything was done when they said it would be done. All work was excellent. The clean-up was superb. The sales and service representative was excellent, always keeping me well informed. I will recommend you to anyone who needs a roof. I cannot compliment Integrous enough.
We live in a very windy area (in the winter) and had a section of our roof come off this past winter. Keith went out of his way to be at our house and meet with the insurance adjuster to make sure we were getting fair treatment. He then did our repairs in a timely fashion and followed up to make sure all was secure. Excellent, personable service. Great communication.
You and your company are very professional. I have used you 5 different times for my roofing needs on my home & rental property because of the ways you handle our needs: response time, quality of work, price, no hidden costs, handling all paperwork with our insurance company, friendly employees, jobs completed on time.
We will continue to call you when needed and will continue to recommend your company to others without hesitation because we know you will treat others as well as you have us.
As a real estate professional, I have worked with Keith Jacob for several years now. I have also been Keith's Highlands Ranch neighbor for nearly 14 years.
The first thing that comes to mind when I think of Keith Jacob is integrity. Keith has completed numerous roofing jobs for my clients and family over the years, and here is what you can expect:
Honesty: Forget about all the horror stories you hear about the roofing industry. With Keith Jacob, you can expect complete honesty and integrity.
Trust: You can trust Keith to do the job right, and you can trust him to take care of your property.
Competence: You will have a tough time finding someone more knowledgeable about their work and products than Keith Jacob.
Follow-Thru: Just because the work is complete, don't expect Keith to abandon you. You can be assured that Keith will be within easy reach should you encounter any problems or have any questions. He will be there for you.
Because you can trust him to do a great job, you will be glad you selected Keith Jacob and Integrous Roofing & Restoration as your contractor.
In an increasingly impersonal world where customer service and passion is sadly missing, I was well cared for by a man and his organization who are genuinely seeking to understand and meet the needs of their customers and passionate about the work they do.
Needless to say, I highly recommend Keith Jacob [Integrous Roofing] for all of your roofing needs because of his genuine desire to serve the needs of each individual customers and his brilliant execution thereafter.
Keith Jacob has done two roofs for me over the last 2 years: my private residence and a rental property. To say that I was completely satisfied and happy with Keith's work is an understatement. I could not have been more pleased with Keith or those in his company with whom I came in contact.
Here are some things that I especially appreciated:
Keith inspected both roofs, discovered hail damage, and then walked me through the process of contacting my insurance company. He then met the insurance representative on the roof to ensure that the adjuster saw the damage and approved the claim.
In the case of the rental property, Keith even appealed to the adjuster to replace some of the plywood under the shingles that had rotted and that too was approved, saving me an additional substantial amount of money. The adjuster later commented that he was appreciative and impressed with Keith's professionalism.
Before my residence incurred the hail damage, I had never before filed an insurance claim for a roof. The process could have been intimidating, but Keith patiently walked me through the process from beginning to end explaining each step along the way. A process that could have been confusing ended up being peaceful due mostly to Keith's involvement.
The actual roof work was done with excellence. Both houses were done when they were promised and in the timing promised. The workers were professional and there was no clean up left for me after the job was completed.
Lastly, and maybe most importantly, I am grateful to Keith for his honesty and integrity. I have heard horror stories involving roofing companies, but Keith was exactly the opposite and totally earned my respect and appreciation.
Would I use Keith and Integrous Roofing & Restoration again? Without a doubt. Would I refer them to my friends or neighbors? Without question.